GENERAL TERMS AND CONDITIONS OF THE TRAVEL CONTRACT
1. LEGAL REGULATION AND ACCEPTANCE OF THE GENERAL TERMS
These General Terms and Conditions are governed by Spanish Royal Legislative Decree 1/2007 of November 16 (General Law for the Protection of Consumers and Users), Law 7/1998 of April 13 on General Contracting Conditions, and other applicable regulations currently in force.
By booking a trip with FOSIL Expedition Services, the customer expressly accepts these General Terms and Conditions.
2. ORGANISATION
The organisation of the trips included in this programme is carried out by FOSIL Expedition Services, trade name owned by Federico Gómez López.
If the trip is organised by a different entity, this will be specified in the travel voucher/contract provided to the customer.
3. PRICE
3.1 Included in the price
The price includes:
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Return transportation, when specified
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Accommodation and services detailed in the programme
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Applicable taxes and charges
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Technical assistance during the trip, when specified
3.2 Not included in the price
The price does not include:
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Visas
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Airport taxes
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Vaccinations
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Optional services
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Any services not explicitly listed as included
3.3 Optional excursions
Optional excursions not booked in advance are not part of the travel contract and are offered for informational purposes only.
4. PRICE REVISIONS
Prices are calculated based on exchange rates, fuel costs, and taxes at the time of publication.
FOSIL Expedition Services reserves the right to adjust prices accordingly.
Customers will be notified and may accept the change or cancel without penalty if the increase is significant.
5. PAYMENT TERMS, BOOKINGS, AND REFUNDS
Reservation
A booking request must be made and confirmed based on availability.
A deposit of up to 40% of the total trip price may be required.
The remaining balance must be paid at least 7 days before departure.
Failure to pay will be considered cancellation by the customer.
Courses
Course bookings may be cancelled up to 10 days in advance for a full refund.
After this period, no refund will be issued, but the place may be transferred to another person.
Custom trips
A planning fee may be required for tailor-made trips.
If the trip cannot be confirmed, this fee will be refunded.
6. CUSTOMER RIGHTS BEFORE DEPARTURE
6.1 Transfer of booking
Bookings may be transferred to another person at least 20 days before departure, provided all requirements are met.
Both parties remain jointly responsible for payment.
6.2 Cancellation
Deposits are non-refundable if cancellation occurs within 15 days of departure.
7. CHANGES OR CANCELLATION BY THE ORGANISER
If significant changes occur:
The customer may:
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Accept the change, or
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Cancel and receive a refund
Compensation may apply depending on timing.
No compensation applies in cases of:
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Force majeure
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Insufficient participants
8. CUSTOMER RIGHTS DURING THE TRIP
If essential services cannot be provided, FOSIL will offer suitable alternatives.
If accepted, this constitutes acceptance of the change.
9. LIMITATION PERIOD
Claims must be made within two years, in accordance with Spanish law.
10. LIABILITY
FOSIL Expedition Services is responsible for proper execution of the contract.
Liability does not apply if failure is caused by:
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The customer
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Third parties
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Force majeure
11. TRAVEL SERVICES CONDITIONS
Vehicles, accommodation, and infrastructure may differ from European standards.
Local regulations apply.
12. ACCOMMODATION
Accommodation is based on shared rooms unless otherwise specified.
Check-in and check-out times are subject to hotel policy.
Single supplements apply.
13. OPTIONAL SERVICES
Optional services are subject to availability and confirmation.
14. PASSPORTS, VISAS, AND DOCUMENTATION
Customers are responsible for:
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Passports
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Visas
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Vaccinations
FOSIL may assist but is not responsible for refusal of entry.
15. INFORMATION AND INSURANCE
Customers are advised to obtain:
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Travel insurance
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Medical insurance
Customers acknowledge travel risks.
16. RIGHT OF ADMISSION
FOSIL reserves the right to remove any participant whose behaviour disrupts the trip.
Participants must comply with local laws and guide instructions.
17. DATA PROTECTION
Personal data is processed in accordance with Spanish and EU data protection laws.
Customers may exercise their rights of access, correction, and deletion.
18. JURISDICTION
All disputes shall be subject to the jurisdiction of the Courts of Seville, Spain.
19. TRAVEL PROGRAMME AVAILABILITY
A detailed technical dossier for each trip is available upon request.